This greatly helped confirm our user flows and pain points.
Once our personas were created, we were able to generate a journey map and use the key insights we gained from research and synthesis to walk us through the emotions a user experienced while using Sip + Scan. They wanted to feel valued and appreciated for their contribution to a brand, however small. While both Cole and Rebecca had differing goals and pain points, they did have one major commonality: they wanted to receive a reward or prize for their loyalty to a brand. She wanted to be able to earn cash-back for shopping and the ability to give back to the community while shopping. Rebecca wanted to be rewarded for her shopping habits. He wanted to feel that he had a relationship with the company he loved and supported. Cole loved Coca-Cola and wanted to be rewarded for his loyalty. We created Cole, the power user and Rebecca, the novice user. Through the synthesis of our research, we realized we had very two specific types of users: beginner and advanced. What if I already purchased a subscription in-store, but would like to sign up online?Įxisting in-store subscribers are welcome to sign up online! New 30-day subscription period will start at the end of current subscription that was purchased in-store.Once we had the bulk of our research finished, we felt comfortable creating our personas and journey map. For online enrollment you will be required to use a credit card to sign up. You may use a credit card or cash when subscribing in store. What are the forms of payment to use for the subscription? EBT?ĮBT is not accepted. In store accounts do not have an online account, but you will be able to see how many days you have remaining in your subscription whenever you redeem your daily beverage, the display screen will show the number of days remaining before your subscription expires. You will be able to see the remaining days in your subscription and your savings to date. You can login to your account by visiting /sip-and-save. What if you do not want to enter your phone number to be entered into subscription?Ĭustomers who have the CK app and have already registered their phone number can use their mobile ID in lieu of phone number entry (mobile ID is a barcode displayed by the app which the associate can scan). No, you may only have one account linked to one phone number at this time.
#Sip and scan website free
Yes, you may scan your loyalty ID, or the phone number tied to your subscription to redeem your daily drink.ĭo I get Loyalty points for the free items?Īt this time, you do not get loyalty points for your free items.Ĭan I have two accounts on one phone number?
and is available at participating Circle K stores near you.Ĭan I use loyalty number in order to redeem my daily drink? Yes, you will be able to see how many days you have remaining in your subscription either online via your account, or whenever you redeem your daily beverage, the display screen will show the number of days remaining before your subscription expires.Īt this time, the Sip & Save beverage subscription has been launched across the U.S.
Will I be notified with how many days I have remaining in my subscription?
You will have the ability to redeem 1 beverage in one 24-hour period for 30 days. Grab your beverage of choice and at checkout you will be prompted to enter your phone number via the digital keypad. Subscribers may redeem one (1) beverage per day for the duration of 30-day subscription. Beverages are redeemable for any size cup, including refills up to 6 4 oz. The Sip & Save Beverage Subscription includes all dispensed beverages: Hot and Iced Coffee, Froster, Polar Pop cup, and Iced Tea. You may choose to either sign up online, or simply go to a participating Circle K store near you, enter your mobile number at checkout, and enjoy your free beverage! Any size cup, including refills up to 64 oz, one redemption per day. This includes beverages such as hot and iced Coffee, Polar Pop cup, Froster and Iced Tea. With Circle K’s Sip & Save subscription program, you can enjoy a beverage of your choice every day for just $9.99 a month (30days).
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